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Privacy Policy

Privacy Policy

This Privacy Policy explains how Guided Journey Tours processes personal data when you use our website, make a booking inquiry, or communicate with us about a guided culinary or market experience.

Terms of ServiceContact
Effective DateAs stated in policy
ScopeAll users of our services
QuestionsContact
GDPR
Regulation

GDPR Overview

We process personal data on a lawful basis such as performance of a contract, steps taken before entering into a contract, compliance with legal obligations, legitimate interests, or consent where required. We limit processing to what is necessary for booking, communication, service delivery, administration, and website operation. Where consent is used, it may be withdrawn without affecting prior lawful processing.

Regulation
Because Guided Journey Tours is established in Austria and serves users in the European Economic Area, GDPR principles apply where the regulation is relevant to the processing activity.
Regulation General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority Austrian Data Protection Authority (DSB)
This section explains the main GDPR framework that applies to our processing activities.
GDPR aware

GDPR Rights

Where GDPR applies, you may have the right to access your data, request rectification, request erasure, restrict processing, object to processing based on legitimate interests, and request data portability in appropriate cases. You may also withdraw consent where processing relies on consent. If you believe your rights have been affected, you may raise the matter with the competent supervisory authority.

The rights described here apply under GDPR subject to the conditions and exceptions set by law.
Data category

Data We Collect

We may process identification and contact details, booking and payment information, group size, preferred dates and times, meeting-point details, dietary information you choose to provide, communication records, and limited technical data such as device or browser information and usage logs. Where relevant, we also process information needed to confirm route suitability and to coordinate tastings.

The data we collect depends on the booking stage and the information needed to arrange the tour.
Collection source

How We Collect Data

We receive personal data from booking requests, consultation messages, email or phone communications, payment-related interactions, and information shared during the planning of a private culinary route. We also collect certain data automatically when the website is used, such as log data and cookie-related information. In some cases, we may receive confirmation details from service providers involved in the booking process.

Most information is provided directly by the guest; some technical data is created automatically.
Cookie category

Types of Cookies

Our website may use essential cookies that are necessary for security and core functions, preference cookies that remember basic settings, and analytics cookies that help us understand how the site is used. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to make decisions with legal or similarly significant effects.

We use only the cookie categories needed for operation, preference handling, and basic analysis where enabled.
User control

Cookie Controls

We use standard cookie controls to support essential site functions and, where applicable, to measure basic site performance. Browser settings may allow you to delete cookies, block cookies, or receive a notice before a cookie is stored. If cookies are disabled, some website features may not function as intended.

Cookie preferences can be adjusted in the browser, and some cookies may be limited or blocked.
01 · Purpose

How We Use Data

We process personal data to respond to inquiries, manage date and group requests, collect dietary information for planning purposes, confirm venue availability, coordinate routes and tastings, arrange booking payment, organize meeting-point check-in, and deliver the guided tasting walk. We also use data to communicate with guests, maintain records, improve website reliability, prevent misuse, and comply with legal and accounting obligations.

We use personal data only for the operational and legal purposes connected with the service.
02 · Sharing

Service Providers and Partners

We may share personal data with payment processors, website hosting and technical support providers, communication tools, and other operational partners that assist with booking administration or website maintenance. Where third parties process data on our behalf, they are expected to use it only for the agreed service and to apply appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their assigned functions.
03 · Legal basis

Legal Disclosure

We may disclose personal data to public authorities, courts, or other parties when required to comply with applicable law, respond to lawful requests, protect our rights, or address fraud, security, or safety concerns. Any disclosure is limited to what is necessary for the relevant purpose.

Disclosure may occur where a legal duty, court order, or official request requires it.
User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where permitted, restriction of processing, and an explanation of how we use your data. You may also object to certain processing activities. We may need to retain some information where required by law or where it is necessary to establish, exercise, or defend legal claims.

Available rights depend on the legal basis and the nature of the processing involved.
Requests

How to Make a Request

To protect privacy, we may ask for information needed to verify your identity and to understand the scope of your request. We will assess the request and respond within the period required by applicable law. If a request cannot be fully granted, we will explain the reason where permitted.

Requests are reviewed against identity and scope before any disclosure or correction is made.
Data Retention

Retention of Data

Booking, communication, and transaction records are retained for the period needed to manage the service relationship, handle follow-up questions, and meet applicable accounting or legal obligations. Technical logs and cookie-related data are kept for shorter periods unless a longer retention period is required for security, dispute handling, or compliance. When data is no longer needed, it is deleted or anonymized in a practical and secure manner.

We keep data only for as long as needed for the stated purpose or for legal recordkeeping.
Policy Updates

Policy Updates

The current version of this policy applies from the date it is published on the website. If we make material changes, we will update the policy text and may provide additional notice where appropriate. We encourage visitors to review the policy periodically so they remain informed about how their data is handled.

We may revise this policy when our processing practices, legal obligations, or website functions change.
Privacy Contact

Contact Details

Email contact
feedback@sizetipclerk.click
Telephone contact
+43 663 021421
Postal address
Diex 5, 9103 Diex
Privacy contact
Contact Page

Use the contact details below for privacy questions, rights requests, or policy-related correspondence.

Contact Page